Subject to product availability, orders are usually processed and packaged within 3-4 hours of being being received.
*We will do our best to package your items as soon as possible but delays may occur.
- Standard postage orders are sent out within 1-2 days.
- Express post orders are usually sent out same day (within business hours).
Orders are posted via Australia Post or Courier Service and tracking information will be sent to you when booking is completed.
*PLEASE NOTE: Framed Glass Prints, Mirrors and Furniture pieces can only be shipped if organised specifically with our staff and a price has been quoted.
Please call or email us if this is necessary before placing your order.
*Unfortunately Home On Darley does not ship internationally at this time.
If your item(s) happen to arrive to you damaged or faulty, please notify us by emailing info@homeondarley.com.au or by calling our store on 02 9999 6966 within 48 hours of your parcel being received.
Before your return can be processed, you must either send the item(s) back to us or send images if requested. Shipping charges are not refundable.
We not do accept returns on change of mind unless the item(s) are returned to us within 7 days, in original packaging and unopened.
We do not accept returns of pillows, quilts or toppers due to health regulations so please chose carefully.
Any questions, please call our store on 02 9999 6966 or email info@homeondarley.com.au and we can help you.